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What's Wrong With My Ice Maker?

Common Problems & their Possible Causes f
or Your Ice Maker

Always unplug your refrigerator or turn off power source before attempting any repair or maintenance to avoid risk of electrical shock.

My ice maker isn't making ice.

If your ice maker is newly installed, there are several things that could be causing this. Make sure your ice maker is plugged in. Please know that it can take 24 hours, depending on the temperature of your freezer, for your ice maker to start making ice. Also, you could have air trapped in the inlet water supply line. This problem should remedy itself.
Check that the feeler arm isn't stuck. When the arm is up, the ice maker is in the off position. Try cycling the arm manually through a few cycles.
Check your water pressure. Inadequate water pressure can cause the ice maker to produce hollow cubes or no ice at all. To check water pressure, dispense water from the dispenser into a large measuring cup for 20 seconds. If the measuring cup contains less than 13.5 ounces, the water flow is inadequate.
When was the last time you changed your water filter? An old or overused water filter can become clogged with sediment and cause low or no water to flow to your ice maker.
Check the water supply to your refrigerator. The ice maker has to have water to make ice. Include supply valve, water lines, inlet valve.

Disclaimer: The possible causes on this page in no way guarantee the repair of your appliance. Attempt to repair your appliance at your own risk. If you do not feel comfortably capable attempting repairs of your appliance, call a qualified professional repairman. You can also call us for technical support at 1-513-232-8500.

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